At Craig General Hospital , we continuously strive to meet your needs and exceed your expectations of our services. Several survey tools are in place to measure patient satisfaction in our various departments.

We pride ourselves on results such as:

“I don’t know how we would have made it these last nine months without Home Health. They have done everything and sometimes went out of their way to help us. Thank you! Thank you!”

“Excellent care.”

When problems do arise Craig General Hospital has a formal mechanism for handling patient complaints. Every complaint of a patient or the patient’s designated representative is documented and investigated. The investigation is to include a collection of data and channeling information regarding problems to the appropriate departments for attention. Follow-up is to include a timely response to the patient or their designee.